Platina continuously strives to provide all tools, documents, and help files to SkillPoint users so that they can resolve any technical issues/situation on their own in the shortest possible time. Our support team directly shares a lot of technical material that it uses to offer Product Support with its users.
These materials include documents PPT, animated tutorials etc. that have been prepared based on the feedback received by us from the recruitment and hiring fraternity and also from our rich experience in recruitment automation and innovations in staffing software.
The various resources (Help files, Documents) for resolution of SkillPoint technical issues and trainings are:
Product Help Files launched from the SkillPoint Home page.
Help files included in various SkillPoint tools like SkillPoint Manager, SkillPoint Data Transfer Tool, etc
Implementation and Planning documents included in the product setup.
These documents provide easy-to-use and effective guidance to lay users on basic data migration, resume management, recruitment workflow and other aspects of recruitment processes.